Before you arrive.
Everything guests usually ask us about staying at Glòria de Sant Jaume, a five-star boutique hotel in a 16th-century manor house in the old town of Palma. If your question is not here, write to us and we will answer personally.
Your stay
What time are check-in and check-out?
Check-in is from 15:00 and check-out is until 12:00. If you arrive early or leave later, we will gladly keep your luggage. Late check-out can be requested, subject to availability.
How many rooms does Glòria have?
Glòria de Sant Jaume has 14 rooms and suites, each one different, in three categories: Deluxe Double Room, Junior Suite and Duplex Suite.
See the rooms →What is in the rooms?
Every room has air conditioning, free high-speed Wi-Fi, a television, a safe, a hairdryer and a private bathroom.
Is there Wi-Fi?
Yes. Wi-Fi is free and high-speed throughout the house.
Are children welcome?
Yes. Children under two stay free, and children up to 13 can stay in some of our rooms. Tell us when you book and we will suggest the right room.
Are pets allowed?
We are sorry, pets are not allowed at Glòria.
Can I smoke at the hotel?
Smoking is only allowed on the rooftop terrace.
Booking & payment
Why book direct with Glòria?
Booking on our website always gives you the best price and complimentary extras. Members of Cabau Circle, the Cabau Hotels loyalty programme, also enjoy additional advantages.
Check availability →What is the cancellation policy?
Flexible rates can be changed or cancelled free of charge up to 72 hours before arrival; later cancellations are charged at least the first night. Non-refundable rates are paid in full at the time of booking and cannot be refunded.
Which payment methods do you accept?
Visa, Mastercard, American Express and Elo credit cards, debit cards, cash and bank transfer.
The dates I want are full. Is there anything I can do?
Call us on +34 971 71 79 97 or write to us on WhatsApp: there are sometimes last-minute cancellations.
Getting here
Where is Glòria de Sant Jaume?
At Carrer de Sant Jaume, 18, in the old town of Palma, next to the church of Sant Jaume. Passeig del Born is about five minutes on foot and the Cathedral about ten.
How do I get here from the airport?
Palma airport is about 20 minutes away by taxi. We can also arrange a private transfer from 85 € each way.
Is there parking?
The hotel has no parking of its own, but a private garage nearby offers a limited number of spaces at 40 € per day. Ask us to reserve one.
How far is the bus station?
Palma's main bus and train station at Plaça d'Espanya is about ten minutes' walk away.
El Patio de Glòria
Can non-residents eat at El Patio?
Yes. El Patio de Glòria, the restaurant at the heart of the house, welcomes hotel guests and visitors for breakfast, lunch, dinner and cocktails.
What are El Patio's opening hours?
Breakfast every day from 8:00 to 11:00. Lunch from Thursday to Monday, 13:00 to 15:30, and dinner from Thursday to Monday, 19:00 to 22:30. The restaurant rests on Tuesdays and Wednesdays.
Is there live music?
On scheduled evenings, live piano accompanies dinner from 20:00 to 22:00. The monthly programme is on the El Patio page.
This month's music →How do I book a table?
Online at elpatiodegloria.com, by phone on +34 971 71 79 97 or on WhatsApp +34 620 51 83 44. For groups of eight or more, please contact us directly.
Book a table →Can I hold a private event at El Patio?
Yes. The tea room seats up to 18 guests and the whole restaurant up to 60 seated or 70 for a standing reception, with group and celebration menus.
Wellness
What does the spa include?
Beneath the house, a heated pool in the old cistern, a sauna, a steam bath and a contrast shower. Above it, a rooftop pool overlooking the Cathedral and the rooftops of Palma.
When is the spa open?
Every day from 8:00 to 20:00. Pool, sauna and steam bath are included for hotel guests.
How do I book a massage or a facial?
Treatments by Spa by Eric are booked through reception and carry an extra charge. The full menu, with massages, facials and rituals, is on the Wellness page.
See the treatments →The house
How old is the house?
Glòria de Sant Jaume is a Mallorcan manor house dating from the 16th century, restored to keep its original hydraulic tiles, Santanyí stone, marés walls, wooden beams and marble.
Who runs Glòria?
Glòria de Sant Jaume is a five-star boutique hotel of Cabau Hotels.
How can I contact the hotel?
Phone +34 971 71 79 97, WhatsApp +34 620 51 83 44 or email info@gloriasantjaume.com.
Still have a question?
Call us on +34 971 71 79 97, write to us on WhatsApp or email info@gloriasantjaume.com.

